7 Pitfalls to Avoid While Choosing Roadside Assistance Services for Your Employees

Roadside assistance is a valuable service for employees who travel for work. It can help them when they are stranded on the side of the road, and it can help to protect your business from potential liability. 

However, there are some pitfalls to avoid when choosing roadside assistance services for your employees. This entire post will discuss seven of the most important ones!

1. Not Doing Your Research

When choosing roadside services New Jersey, or any other state, it’s essential to do your research. Not all assistance services are created equal, and some may not be available in your area.

Doing research ahead of time can save you many headaches later. For example, read reviews of different roadside assistance services and get quotes from several providers before deciding.

Here are some ways to research a company:

-Look for online reviews

-Ask your friends or family if they have any recommendations

-Get quotes from multiple providers

If you take the time to research, you’ll be more likely to choose a reputable company that will provide the services you need.

2. Choosing the Wrong Provider

There are different types of roadside assistance, and not all are created equal. For example, if you’re looking for a tow truck, ensure the chosen provider offers that service. The last factor you want is to be stranded on the side of the road with no way to get home.

Other service providers can include jump-starts, flat tire changes, locksmith services, and more. Research to find a provider that offers the services you’re looking for.

3. Failing To Read the Contract

Your employees will be using the roadside assistance services, so you must understand what they’re signing up for. Ensure to read over the contract thoroughly before making any decisions.

For example, some crucial terms and conditions will include:

-The length of the contract

-What services are included

-How much will it cost

-What happens if your employees cancel early

If you don’t know something in the contract, ask questions. You want to be caught off guard by hidden fees or short contract duration.

4. Signing Up for Services You Don’t Need

If you’re only interested in towing services, don’t sign up for a comprehensive roadside assistance package that includes tire changes and jump starts. You’ll end up paying for services you’ll never use, which is a waste of money.

For example, if you want emergency services like towing and gas delivery, you must choose emergency roadside assistance group program.

Some roadside assistance programs offer additional benefits like trip interruption coverage, which can reimburse you for hotel stays and meals if you’re stranded more than 50 miles from home. If you don’t think you’ll ever use this coverage, it doesn’t make sense to pay for it.

Similarly, if your company has a fleet of vehicles, you may be able to get a discounted rate by signing up for multiple vehicles at once.

5. Forgetting To Update Your Information

As an organization, it’s essential to keep your roadside assistance information updated. It includes your vehicles and any changes in your contact information or fleet size. In addition, by keeping your account current, you can avoid any potential disruptions in service for your employees.

It is also essential to renew and update your roadside assistance services regularly. It will ensure that you are always covered in an emergency and that your employees have the most up-to-date information.

6. Paying Too Much for Services You Don’t Need

The total cost for roadside assistance programs will include:

– The number of services provided

– The frequency of services

– The geographical area where the services are available

You don’t want to pay for a service you’re not going to use, so take inventory of what your employees will need and find a program that meets those needs at a reasonable price. 

7. Skimping on Coverage Or Quality

Lastly, check the coverage and quality of the roadside assistance service you’re considering. For example, some services only cover a certain number of miles, while others will provide coverage no matter how far away from home your employees are. 

Final Note

A roadside assistance plan can greatly benefit your employees, but only if you choose the right one. Avoid these pitfalls, and you’ll be on your way to providing a valuable service that will keep your employees safe and sound.

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