There are more than 5.04 billion social media users spread across the world. To understand and optimize your social media presence to reach the right audience segment, you need to understand the analytics and reporting part of these platforms. With the power of social media analytics and reporting, you can get plenty of valuable insights to make the most appropriate decisions.
Artificial intelligence(AI) technology has transformed different industries and their working. In fact, AI has also helped many social media marketers to get a better understanding of their audience and their social media profiles’ performance. There are many AI tools available, which are making the analytics and reporting part of social media much easier. In this article, you’ll get to know about it thoroughly. So, let’s begin!
What is the meaning of social media analytics?
Social media analytics means getting all the data from different social media platforms related to your profiles and then analyzing it. With proper exploration of the data, you’ll get plenty of insights which will assist you in making impactful decisions to grow your social media profiles. According to SEO Toronto experts, it’s one of the finest ways to get more likes, comments and followers on social media.
What is the meaning of social media reporting?
Basically, social media reporting is collecting and reporting all types of data from different social media platforms. Its main goal is to know the performance of the content along with the users’ engagement with it in a report.
In social media reporting, the analytics part is included in a proper report. By regularly going through these reports, marketers can make thorough decisions about which strategies to implement. Moreover, not only the past trends are focused upon in these reports but the future ones as well.
The impact of AI on social media analytics and reporting
AI has become a game-changer in social media analytics and reporting as it uses many machine-learning approaches to gather, process, and bring out amazing insights. So, the manual work of gathering influential insights from a big heap of data that took hours is done in a considerably short span. It has become a possibility only because of the power of AI.
AI tools can decipher patterns in social media conversations along with decoding emotions. It doesn’t understand like a human does but knows the patterns with the help of a huge amount of data at its helm. That’s why it is able to make predictions according to the already available data sets. As a result, many business people and marketers are making quick decisions to up their social media game and are even getting better results. The best part about it is that these decisions are proving to be even better than earlier times when there weren’t any such AI tools to analyze social media data.
AI Tools can automate tasks such as generating reports. This saves a lot of time and ensures that social media managers don’t have to create their reports from scratch. It enables these marketers to focus on strategic activities that give them a better return on their invested time in terms of social media.
With such advanced technology, many companies are making social media strategies according to their audience and connecting with them profoundly. These AI tools are released regularly, and the existing ones are getting upgraded with the latest innovations. So, social media marketers must be aware of the latest AI tools to opt for the top-rated one! It will give you an opportunity to use the latest features this new technology has to offer.
Important characteristics of social media analytics and reporting AI tools
The most important characteristics of social media analytics and reporting AI tools are as follows:-
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Know about the outcome of your social media campaign
AI tools for social media analytics and reporting can aid you in knowing how effective your social media campaigns are! Furthermore, you’ll know the kind of messaging and content that is liked by your audience. By using the top AI tools for social media analytics and reporting, you can know the success of your campaigns by judging them against your established KPIs.
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Understand the pain points of your audience
With AI tools, you can know about the probable pain points of your target audience and use that valuable information to better reach them. Your product or service team can also use that knowledge to fix the issues in your offerings.
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Bettering the brand image
Brand image is everything on social media. If your brand image is negative, chances are it will tremendously impact the sales of your brand offerings. By using AI tools for social media analytics and reporting, you can get practical ways to better your brand image on distinct social media platforms. Moreover, continuous social media analysis helps you know about any probable PR crisis in the initial phase and find a proper response in due time.
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Competitive analysis
On social media platforms, you can get access to the public data of your competitors. By using the AI tools, you can compare this data with yours and get to know why your competitors are doing better than you. Afterwards, you can use these insights to double down on what’s working for your competitors and win the social media game.
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Audience Liking
The audience on social media is very smart, but they like different things on distinct platforms. So, you have to understand the type of content your audience likes with the help of AI tools and then serve them accordingly.
Conclusion
Social media analytics and reporting is a very important part of making your social media profiles grow. However, with several AI tools now available for social media analytics and reporting, the process has become a lot easier and more efficient. By using such AI tools, marketers are getting a lot more information about their audience, and that’s why they’re better able to serve them. With these AI tools, getting actionable insights from the big heaps of social media data and generating reports has become an effortless task for marketers. So, artificial intelligence tools have enhanced social media analytics and reporting considerably.