Customer testimonials can be a great way to promote your business. They can also help consumers determine if your product or service is right for them. However, it is important to be honest when collecting testimonials. It is also important to treat negative feedback with empathy and understanding.
Founded in 2004, Incfile offers a range of services to entrepreneurs that include business filing and startup support. Their prices are competitive and the company’s service is backed by thousands of positive Incfile reviews.
Reviews on Shopper Approved
Shopper Approved is a review and rating collection service that helps ecommerce businesses generate social proof, improve search engine rankings, increase sales, and build trust. The service collects real reviews from real customers, and can display them everywhere their visitors are looking online.
Shoppers want to know that the business they are buying from is listening and caring about their feedback. In fact, 89% of consumers say they would feel very or fairly confident in a company if it responded to their reviews.
The service is web-based and can be implemented into a site quickly. Glendale Designs can work with you to get the system up and running on your website with zero downtime.
Reviews are displayed on a Merchant Reviews page and in Google Seller Ratings and Product Listing Ads (PLAs). In addition, reviews can also be posted to Facebook and Twitter. Customers can submit an initial survey on checkout success or after the delivery of goods. Then, a follow-up survey is sent to them.
Reviews on Yelp
Incfile is one of the most popular business entity formation service providers in the US. Their streamlined online process allows entrepreneurs to incorporate an LLC for free. The company also provides services for other entities, such as C corporations and S corporations. In addition, they offer a variety of add-ons that provide valuable information to entrepreneurs.
Incorporating a new business can be overwhelming. However, the process doesn’t have to be. Fortunately, there are many business incorporation service providers that can help you get started. They’ll walk you through the entire process, so you can be confident that your company is incorporated correctly.
However, you should avoid false reviews on Yelp if possible. They can be flagged as spam, and Yelp will reject them. It’s a good idea to ask genuine customers for reviews. You can also use a tool that checks for fake reviews. This will help you spot any fake reviews from people with a new profile.
Reviews on Facebook
Facebook has a new system that allows businesses to respond to positive reviews on their page. This can help build customer loyalty and reputation, as well as encourage more customers to leave reviews. You should always thank the reviewer for their feedback and make it clear that you are committed to improving the quality of your service.
While Incfile has a few glaring negatives, their overall positive ratings make it a good choice for most entrepreneurs. The company offers a variety of plans, including an all-in-one service for $0 and a more premium option with unlimited phone support. The silver plan also includes a free business website and a 30-minute tax consultation.
The company’s biggest drawback is its upsells, which are a bit too frequent and can be frustrating for new business owners. In addition, the company doesn’t provide a full refund for its services if you cancel early. However, it does offer a few extras to keep you on track, like a specialized online dashboard that tracks key deadlines and compliance reminders.
Reviews on Google
The review system on Google is designed to make sure that reviews reflect a genuine experience at a business. However, sometimes bad reviews can be caused by trolls who try to manipulate ratings for their own benefit. In such cases, it is best to respond quickly and politely to these reviews in order to mitigate the damage.
Many reviews on Trustpilot and Yelp about Incfile focus on severe delays with filings or service options that are not as advertised. Other complaints about Incfile involve pricing and the fact that it can be difficult to reach a live person to discuss problems.
The company does have some good points, including free registration agent services for one year and a specialized online dashboard that tracks deadlines and compliance requirements. Additionally, its prices are lower than those of competitors. The company does offer add-ons, but some of them are expensive. For example, adding an Employee Identification Number (EIN) costs $70, which is absurd considering that most other businesses offer it for free.