Easy Fixing Methods for Telstra Bigpond Email Not Working
Despite Telstra’s ambitions to completely phase out the brand and assume control of all email services going ahead, BigPond continues to be the popular email client among Australian users. Although millions of users currently use BigPond email, you can use this page to check the status of the service with other BigPond users whenever there is an issue with the BigPond email not working. In this article, we will try to fix this issue and bring about robust solutions. So, stick to the end.
Bigpond Email Not Working: Possible Reason
One of the first things that you can ensure is that the network connection is stable before you go on to the more advanced troubleshoots. Most of the time, a website’s loading problems could be caused by technological difficulties. Additionally, the website server may not be reachable.
Another reason might be that the servers may be down as well as the webmail address that you are entering might be wrong. All of the fixes for these issues are provided in the next section.
Telstra BigPond Webmail Fixes
Get a Steady Internet Connection
Having a steady internet connection prevents most of the time various online glitches. The Telstra Bigpong Email issues aren’t an exception. So, the first thing that you have to make sure that your email service is connected with a robust, stable, and secure wifi connection or mobile internet data in case you are using your mobile device. After having ensured the stability of the network you can head to the Google DNS server website to make sure that the issue is resolved for good. This method also allows you to solve BigPond email login problems
Using a Correct Webmail Address
This particular fix is a bit technical in nature, however, you can easily carry it out. If you are logging in to your BigPond account after a really long time, this may lead to a problem since you are no longer vigilant or active on the platform.
To ensure this issue is corrected, head to the official Telstra Login page and enter an active email address in the required field.
Make Sure That the Servers Aren’t Down
After ensuring that you are using the correct webmail address. You also have to make sure that the Telstra Mail servers are not down. To ensure this you can download or head to the website of a platform that provides you with the live status of a particular website. Looking at this status will provide an idea as to whether or not the webmail not working issue is because the server is down.
Try Using Different Sources
If the Bigpond Email isn’t working and you have a data plan, try these other services. Consider using an application, an instant messenger, or your mobile browser to access a website that comes to mind, send a buddy a message, or respond to one that was sent to you.
If all of the tested links function flawlessly, there is no connectivity problem. The Bigpond Email is only acting inappropriately on its own.